Smart companies know that good usability for computer products is not a luxury, and ease of use doesn’t happen by accident. Designing good usability into a product or process, testing usability, or researching the purchase of the most usable product, are services that Events Online provides for Hewlett-Packard, Snap On Tools, Southwest Bell Corporation and other successful companies. That’s because these companies know that the human-computer interface (or “user interface”) is often the single most important factor in the success of a software or Web project.
The benefits of increased usability have been shown
to far exceed the costs. Benefits include:
- Increased user productivity
- Decreased errors
- Decreased training costs
- Decreased employee turnover
- Decreased implementation costs
- Increased sales
- Decreased maintenance and support costs